Your Privacy Is Our Responsibility
This policy ensures complete transparency about how your personal information is collected, stored, and kept secure on the lg88 platform.
Last Updated: 2026
lg88 places the highest importance on the privacy of Bangladesh players. By visiting or using our platform, you are considered to have given your consent to the terms of this privacy policy. This policy explains what information we collect, how we use that information, and what your rights are.
1. Information We Collect
1.1 Registration & Account Information
When you create an account on lg88, we collect the following information:
- Full name and date of birth
- Valid email address
- Mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Preferred currency and language settings
This information is essential to confirm your age and create a secure account. lg88 only allows account operation by those aged 21 or above.
1.2 Financial Transaction Information
To process financial transactions on lg88, we may collect the following information:
- bKash, Nagad, or Rocket account numbers (partial — full numbers are not stored)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction dates and amounts
1.3 Technical & Usage Information
When you use the lg88 platform, some technical information may be collected automatically:
- IP address and device information
- Browser type and version
- Operating system information
- Time spent on the platform and pages visited
- Cookie and session information
- Referral source information
This information is used to ensure platform security, prevent fraudulent activity, and improve the user experience.
2. Use of Information
2.1 Primary Purposes of Use
lg88 uses your information for the following purposes:
- Account creation, management, and verification
- Processing deposits and withdrawals
- Managing bonuses and promotions
- Providing customer support
- Detecting and preventing fraudulent activity
- Age verification and implementation of responsible gaming policy
- Meeting legal and regulatory obligations
2.2 Communications & Notifications
With your consent, lg88 may contact you for the following reasons:
- Important account-related updates
- Transaction confirmation notifications
- Information about new games or services (only with your consent)
- Security alerts
- Responsible gaming information
You may opt out of marketing communications at any time. However, essential account-related notifications will continue to be sent.
2.3 Analytics & Improvement
lg88 analyzes aggregated and anonymized data to improve platform quality. No personal information is revealed through this analysis. Through this we:
- Monitor platform performance
- Improve service quality
- Plan new games and categories
- Resolve technical issues quickly
3. Information Sharing with Third Parties
3.1 We Do Not Sell Your Information
lg88 never sells, rents, or shares your personal information with third parties for marketing purposes. Your privacy is an unwavering commitment for us.
3.2 Limited Third-Party Sharing
Information may be shared in the following limited cases:
- Payment Processors: bKash, Nagad, Rocket, and approved banks — only the minimum information necessary to process transactions.
- Game Providers: Pragmatic Play, Evolution Gaming, Spribe, and other software providers — only the session information needed to keep games running.
- Legal Authorities: Information may be provided to relevant authorities based on a court order or legal obligation.
- Technology Infrastructure Partners: Hosting and cybersecurity service providers — under strict confidentiality agreements.
All of the above third parties are contractually bound to comply with our privacy standards. They may only use the information for the specified purpose.
3.3 International Data Transfers
Some information may be stored or processed on international servers as required to provide our services. In such cases, we ensure that appropriate security measures are maintained throughout and that your information remains protected.
4. Data Protection Measures
4.1 Technical Security
lg88 adopts industry-standard technical measures to protect your information:
- SSL (Secure Socket Layer) encryption — for all data transfers
- Two-Factor Authentication option
- Automated fraud detection system
- Secure firewall and intrusion detection system
- Regular security audits
- Data encryption — even when stored on servers
4.2 Password & Account Security
To protect your account, we recommend:
- Use a strong, unique password (at least 8 characters, including numbers and special characters)
- Do not share your login details with anyone
- Avoid accessing your account on public Wi-Fi
- Remember to log out — especially on shared devices
4.3 Steps in Case of a Data Breach
In the event of an unexpected security incident, lg88 will take the following steps:
- Promptly confirm and assess the incident
- Notify affected users as quickly as possible
- Take the necessary corrective action
- Put improved measures in place to prevent the same incident in the future
5. Cookie & Tracking Technology
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. lg88 uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions, ensuring security — without these, the platform will not function properly.
- Functional Cookies: Remembering your preferences (language, theme) and providing a personalized experience.
- Analytics Cookies: Understanding how the platform is used and improving services.
5.2 Cookie Control
You can control or disable cookies through your browser settings. However, disabling essential cookies may disrupt some important platform functionality.
Most modern browsers offer cookie management options from the settings menu.
6. Your Privacy Rights
6.1 Access & Correction of Information
You have the following rights regarding your own information:
- The right to view information stored about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of information in certain cases
- The right to opt out of marketing communications
- The right to object to the processing of information
To exercise these rights, contact [email protected] or speak with us via live chat.
6.2 Account Deletion Request
You may request to close your lg88 account if you wish. However, please note:
- Some information may need to be retained for a specified period due to legal or regulatory obligations.
- All pending transactions must be completed before the account is closed.
- Information may be retained for investigation purposes in cases of fraud or misuse.
6.3 Complaints Process
If you have any complaint about the use of your information, please contact us directly. We will try to review your complaint within 72 hours.
Contact address: [email protected]
7. Data Retention Period
7.1 Active Account Data
Relevant data will be retained for as long as your account remains active. This is necessary to provide you with uninterrupted service and to remember your preferences.
7.2 Retention After Account Closure
Even after an account is closed, some data may be retained for the following reasons:
- Financial transaction records — as required by legal obligations
- Identity verification documents — for fraud prevention and audit purposes
- Gaming history — to support the implementation of responsible gaming policies
Data that is no longer required by legal obligations will be securely deleted in a timely manner.
8. Policy Changes and Updates
8.1 Notice of Changes
lg88 reserves the right to update this privacy policy as needed. For significant changes, we will:
- Clearly note the update date on this page
- Notify registered users via email
- May display a notification when logging into the platform
8.2 Use After Changes
If you continue to use the platform after a policy change, you will be considered to have agreed to the updated policy. We recommend that you visit this page regularly.
9. Protection of Minors
9.1 Age Restriction
lg88 is a platform intended only for those aged 21 and above. We do not knowingly collect or process the information of any person under the age of 21.
If we become aware that information has been collected from a minor, we will immediately delete that information and close the account.
10. Contact Us
10.1 Privacy Inquiries
If you have any questions, concerns, or complaints about this privacy policy, please contact the lg88 support team:
- Email: [email protected]
- Live Chat: 24/7 direct support
Our support team provides service in both Bengali and English.
Play safely, with confidence
Your information is secure. Enjoy the best games on lg88 now.
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